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Friday, September 5, 2008

Fix for Forefront Update Timeout Errors



I use Microsoft Forefront Security for SharePoint Server on my SharePoint Server 2007 .Recently I noticed the following error in the Application Event log:


Event Type: ErrorEvent

Source: GetEngineFiles

Event Category: Engine

ErrorEvent ID: 6014

Date: 2/9/2008Time: 10:08:43 AM

User: N/A

Computer: GATEWAY

Description:Microsoft Forefront Server Security encountered an error while performing a scan engine update.Scan Engine: Kaspersky5Update Path: http://forefrontdl.microsoft.com/server/scanengineupdate/x86/Kaspersky5Proxy Settings: DisabledError Code: 0xC0001F58Description: The operation timed out.


Followed immediately by:

Event Type: Information

Event Source: GetEngineFiles

Event Category: General

Event ID: 2017

Date: 2/9/2008

Time: 10:08:43 AM

User: N/A

Computer: GATEWAY

Description:Forefront Server Security has rolled back a scan engine.Scan Engine: Kaspersky5This was happening every 5 minutes after Event ID 2034, which reports that Microsoft Forefront Server Security is attempting a scan engine update of the Kaspersky5 scan engine.


To solve this error make the following change to the registry on the server running Forefront:


> Open Regedit
> Navigate to the following key:
HKLM\SOFTWARE\Wow6432Node\Microsoft\Forefront Server Security\Exchange Server
>Click New DWORD Value
>Type EngineDownloadTimeout, and then press ENTER
>Right-click the new value and select Modify
>Select Decimal as the base, enter 600 in the Value data box, and then click OK. This setting causes the scan engine download process to time out after 600 seconds (10 minutes, instead of 5 minutes)
> Exit Regedit


Note: You do not have to restart Forefront Server services or Exchange Server services after you change this registry entry.
Now perform a manual scanner update in Forefront:
Open Forefront Server Security Administrator
Click Scanner Updates under Settings
Select the appropriate scan engine that was previously timing out. In my case, Kaspersky Antivirus Technology
Click the Update Now button on the right side of the screen
Check the Application event log to ensure that the scan engine has updated properly (Event ID 2012).

1 comment:

Jimmy Patel said...

Also update ForeFront for SharePoint Server SP2 on Server Farm